Privacy Policy

Dryer Vent Squad

Dryer Vent Squad – Greater Cincinnati, referred to as “Company,” “we,” “our,” or “us,” is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, safeguard, retain, and transfer your information when you visit our website, submit forms, respond to our advertisements, request services, or otherwise communicate with us.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

Interpretation and Definitions

Dryer Vent Squad – Greater Cincinnati

Email: [email protected]

Phone: (513) 547-2818

Effective Date: [Insert Date]

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dryer Vent Squad.
Device means an y device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the advertisement, website, or application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to other companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Interpretation and Definitions

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Information We collect

The Company may use Personal Data for the following purposes:

Personal Information

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number

• Property type

• Service details

• Mailing address

• Location details such as city or ZIP code

• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on pages

• Referring website

• Usage data and interaction data

This information may be collected through cookies, pixels, and analytics tools.

We collect information when you:

• Fill out a contact or quote request form on our website

• Submit a Facebook or Instagram Lead Form

• Request an estimate or service appointment

• Call, text, or email us

• Interact with our advertisements

• Browse our website

We use your information to:

• Respond to service inquiries

• Schedule and confirm appointments

• Provide estimates and perform services

• Send service reminders and follow ups

• Communicate updates related to your requested services

• Send promotional offers or service related information, where permitted

• Improve our website functionality and advertising performance

• Analyze usage trends and marketing effectiveness

• Comply with legal obligations

• Enforce agreements and protect against legal liability

We do not sell, rent, or trade your personal information.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

SMS and Text Messaging Policy

If you provide your phone number through our website, advertising forms, or other communication channels, you consent to receive text messages from us, which may include:

• Appointment confirmations

• Service updates

• Follow up messages

• Promotional messages, where applicable

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying:

STOP to unsubscribe

HELP for assistance

You may also contact us at:

[email protected]

(513) 547-2818

We comply with applicable SMS marketing laws and the Telephone Consumer Protection Act where applicable.

Advertising and Facebook or Instagram Lead Forms

We may use Meta advertising platforms, including Facebook and Instagram, to collect contact information through Lead Forms.

Information submitted through these forms is used solely for:

• Contacting you regarding requested services

• Scheduling dryer vent inspections or cleanings

• Providing estimates

• Delivering promotional offers

We comply with Meta’s advertising and data policies.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Improve user experience

• Analyze website traffic

• Measure advertising performance

• Track conversions

We may use third party services such as Google Analytics and Meta tracking tools.

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

Sharing of Information

We do not sell your personal information.

We may share your information with trusted third party service providers that assist us in operating our business, including:

• Scheduling and CRM software providers

• Email and SMS communication providers

• Payment processing providers

• Marketing and advertising platforms

• Website hosting or analytics providers

These service providers are contractually required to safeguard your information and use it only for authorized purposes.

We may also disclose information:

• If required by law or valid legal process

• To protect and defend our rights or property

• To prevent or investigate potential wrongdoing

• To protect the safety of users or the public

• In connection with a merger, sale, restructuring, or transfer of business assets

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Usage data may be retained for internal analysis and service improvement.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing information.

Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Opt out of marketing communications

To make a request, contact us at:

[email protected]

(513) 547-2818

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This Privacy Policy was last updated on 2024/04/03 13:02:11